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Support Needed Contact Information
College Board Account Support (e.g., password reset, find username) A College Board account is required to access the Pre-AP communities and Pre-AP Classroom. Visit Account Help to access sign-in and account support for professional and student accounts.

Direct Support Phone: 877-262-7320

Call Center Hours: Mon.–Fri., 9 a.m.–7 p.m. ET

Pre-AP Classroom

Email: [email protected]

Additional resources are also available via Pre-AP Classroom. When logged in to Pre-AP Classroom, select Help to submit a message requesting assistance

Pre-AP Teacher Communities (content questions) Technical Support Email: [email protected]
General Support Email: [email protected]